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Housing (BC)

Understand your rights as a tenant in BC, find housing, resolve disputes, and protect yourself from rental scams. Learn about deposits, repairs, and the Residential Tenancy Branch.

🏠Renting Basics in BC

Renting in BC comes with rights and responsibilities. Understanding leases, roommates, and documentation helps protect you and ensures a smooth rental experience.

What to Do Now:

  • ✓Read your lease/tenancy agreement carefully before signing - understand all terms
  • ✓If you have roommates, clarify who is on the lease and who is responsible for what
  • ✓Document the condition of the unit when you move in (photos, written condition report)
  • ✓Keep copies of all documents: lease, receipts, communications with landlord
  • ✓Know that BC has standard tenancy agreements - landlords must use them
  • ✓Understand that you cannot be evicted without proper notice and legal process

💰Deposits + Move-in/Move-out

BC has specific rules about security deposits, pet deposits, and move-in/move-out inspections. Understanding these protects your money and helps avoid disputes.

What to Do Now:

  • ✓Know that security deposits are limited to half of one month's rent (or one month if pet damage deposit)
  • ✓Complete a condition inspection report when you move in - document everything
  • ✓When moving out, request a move-out inspection - landlord must give you 15 days notice
  • ✓Landlord must return deposit within 15 days of move-out (or provide written reasons for deductions)
  • ✓If deposit is wrongfully withheld, you can file a dispute with RTB
  • ✓Keep receipts for any cleaning or repairs you do before moving out

🔧Repairs & Maintenance

Landlords are responsible for maintaining the rental unit in good repair. Learn how to document issues, request repairs, and escalate if your landlord doesn't respond.

What to Do Now:

  • ✓Report repair issues to your landlord in writing (email or letter) - keep copies
  • ✓Document the problem with photos, videos, and written descriptions
  • ✓Give landlord reasonable time to fix (usually 10-30 days depending on urgency)
  • ✓For urgent repairs (heat, plumbing, safety), landlord must fix immediately
  • ✓If landlord doesn't respond, you can apply to RTB for a repair order
  • ✓In extreme cases, you may be able to deduct repair costs from rent (but check RTB rules first)

âš–ī¸Dispute Resolution (RTB)

The BC Residential Tenancy Branch (RTB) helps resolve disputes between tenants and landlords. You can file applications for various issues including deposits, repairs, and illegal evictions.

What to Do Now:

  • ✓Try to resolve issues with your landlord directly first (document all attempts)
  • ✓Gather all documentation: lease, photos, emails, receipts, condition reports
  • ✓File an RTB application online or by mail - there are filing fees (may be waived for low income)
  • ✓RTB will schedule a hearing (can be by phone or video) - both parties present their case
  • ✓RTB decisions are binding and enforceable - landlord must comply
  • ✓Consider getting help from TRAC (Tenant Resource & Advisory Centre) before filing

🤝Tenant Support (TRAC)

TRAC (Tenant Resource & Advisory Centre) provides free information, advice, and support to tenants in BC. They can help you understand your rights and navigate disputes.

What to Do Now:

  • ✓Visit TRAC's website for free tenant guides and information
  • ✓Call TRAC's tenant hotline for advice on your specific situation
  • ✓Use TRAC's resources before filing an RTB application - they can help you prepare
  • ✓TRAC offers workshops and webinars on tenant rights
  • ✓All services are free and confidential

🚨Rental Scams

Rental scams are common, especially targeting students and newcomers. Learn how to identify scams, verify listings, and protect yourself from fraud.

What to Do Now:

  • ✓Never send money (deposit, rent) before viewing the unit in person
  • ✓Verify the landlord owns the property (check BC Land Title Office or ask for proof)
  • ✓Be suspicious of prices that seem too good to be true
  • ✓Watch for red flags: landlord "out of country," requests for wire transfers, pressure to act fast
  • ✓Use reverse image search to check if photos are stolen from other listings
  • ✓If you're scammed, report to police and Consumer Protection BC

âš ī¸ Learn More: For detailed information about rental scams and how to protect yourself, visit our Fraud & Safety page →