Housing: Deposit Withheld / Repairs Ignored
As a tenant, you have legal rights. Landlords cannot arbitrarily keep your security deposit, and they must address health and safety issues. Follow these steps to protect yourself and recover what you're owed.
âWhat to Do Now
Review your lease agreement
Check what the deposit covers, repair responsibilities, and lease terms about deposits and repairs.
Document everything with photos and dates
Take photos/videos of damage, needed repairs, move-in condition (if possible), and move-out condition.
Request deposit return in writing
Send a formal letter requesting your deposit back. In BC, landlords have 15 days after receiving your forwarding address to return the deposit or provide an itemized statement of deductions.
Request repairs in writing
Send dated, written requests for repairs. Keep copies. This creates a legal paper trail and may be required for RTB disputes.
Review BC Residential Tenancy Act
Understand your rights under BC's Residential Tenancy Act regarding deposits, repairs, and landlord obligations.
Send a demand letter
If landlord doesn't respond, send a formal demand letter giving a deadline before filing with RTB.
File with Residential Tenancy Branch (RTB)
If deposit is wrongfully withheld or repairs aren't made, file a dispute application with RTB BC. There is a filing fee, but you may recover costs if you win.
Contact tenant rights organizations
TRAC (Tenant Resource & Advisory Centre) or Legal Aid BC can help with your situation and RTB processes.
đWho to Contact
Your School's Housing Office
TRAC - Tenant Resource & Advisory Centre
Residential Tenancy Branch (RTB) BC
Legal Aid BC
Access Pro Bono
đŠRed Flags
- â ī¸Landlord refuses to provide itemized list of deductions
- â ī¸Charges for 'normal wear and tear' (usually not deductible)
- â ī¸Takes more than 15 days after receiving forwarding address to return deposit (BC law requirement)
- â ī¸Ignores written repair requests, especially for health/safety issues
- â ī¸Threatens eviction if you complain about repairs
- â ī¸Asks for additional deposits after move-in
- â ī¸No written lease or deposit receipt
- â ī¸Landlord enters without proper notice (usually 24-48 hours required)
- â ī¸Retaliates against you for asserting your rights
đTemplates
Click "Copy" to copy any template to your clipboard, then paste and customize it.
Security Deposit Return Request Letter
Repair Request Letter
Demand Letter (Before Small Claims)
đWatch / Learn
Understanding Tenant Rights
Overview of tenant rights and landlord obligations
Filing a Small Claims Case
Step-by-step guide to small claims court