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Accommodation Request (How to Prepare + What to Expect)
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You have the right to reasonable accommodations to help you succeed academically. This guide walks you through how to prepare for and navigate the accommodation request process at your institution.
✓What to Do Now
Identify what accommodations you need
Think about specific barriers you face and what supports would help (extra time, note-taking, accessible materials, etc.).
Gather documentation
Ask the accessibility office what documentation it needs and how to share it securely before obtaining reports. Ask about any cost of obtaining documentation; requirements vary by school.
Contact your school's Accessibility Services
Find your Accessibility Services or Disability Services office (see 'Supports at Your School' page) and make an intake appointment.
Complete intake and assessment
Meet with an accessibility advisor to discuss your needs, provide documentation, and determine appropriate accommodations.
Receive accommodation letter
If accommodations are approved, follow your school's notification process. Ask what information instructors receive and who can access supporting documents.
Share with instructors (as needed)
Provide your accommodation letter to instructors at the start of each term or when accommodations are needed. Discuss implementation.
Follow up if issues arise
If accommodations aren't being implemented or you need adjustments, contact Accessibility Services for support.
📞Who to Contact
Accessibility Services / Disability Services
Your Healthcare Provider
Course Instructors
Ombudsperson / Student Advocacy
BC Human Rights Tribunal
🚩Red Flags
- ⚠️Being told you don't need accommodations when you clearly do
- ⚠️Accommodations being denied without valid reason
- ⚠️Instructors refusing to implement approved accommodations
- ⚠️Being asked for documentation that's unreasonable or overly intrusive
- ⚠️Accommodations that don't actually address your barriers
- ⚠️Privacy violations (accommodations being discussed inappropriately)
- ⚠️Retaliation for requesting accommodations
📝Templates
Click "Copy" to copy any template to your clipboard, then paste and customize it.
Initial Email to Accessibility Services
Email to Instructor About Accommodations
Follow-up if Accommodations Not Implemented
🎓Watch / Learn
UBC: Centre for Accessibility
An institutional example, not a BC-wide process. Check your own school for documentation, privacy and deadlines.
Visit resource →BC Human Rights Tribunal: File a complaint
Current complaint instructions and time limits; seek advice about your situation.
Visit resource →